Terms & Conditions
Please read these terms carefully before using our services. Last updated: January 2024
Quick Summary
What We Provide
- • Authentic football tickets
- • Secure payment processing
- • 24/7 customer support
- • Instant ticket delivery
Your Responsibilities
- • Provide accurate information
- • Use tickets responsibly
- • Follow venue rules
- • Respect other customers
1. Acceptance of Terms
By accessing and using FootballTicketsHub.com ("the Website"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Ticket Sales and Pricing
Pricing Policy
- • All prices are displayed in the currency selected and include applicable taxes
- • Prices may vary based on demand, seat location, and event popularity
- • Additional fees may apply and will be clearly shown before purchase
- • We reserve the right to modify prices without prior notice
3. Booking and Payment
When you place an order through our website, you are making an offer to purchase tickets. We reserve the right to accept or decline your order for any reason. Payment must be made in full at the time of booking using one of our accepted payment methods.
Payment Security
All payments are processed through secure, encrypted connections. We do not store your complete credit card information on our servers. Your financial data is protected by industry-standard security measures.
4. Ticket Delivery
Tickets are delivered electronically via email as PDF attachments or mobile tickets. It is your responsibility to ensure that the email address provided is correct and that you can receive emails from our domain.
- • Tickets are typically delivered within 30 minutes of purchase
- • Check your spam/junk folder if tickets don't arrive
- • Contact support immediately if tickets are not received within 2 hours
- • Print tickets clearly or ensure mobile display is bright and clear
5. Refunds and Cancellations
Refund Policy
- • Event Cancellation: Full refund if event is cancelled and not rescheduled
- • Event Postponement: Tickets remain valid for new date, or refund available
- • Customer Cancellation: Generally not permitted unless specified otherwise
- • Processing Time: Refunds processed within 7-10 business days
6. Ticket Authenticity and Guarantee
We guarantee that all tickets sold through our platform are authentic and will provide entry to the specified event. In the rare event that tickets are found to be invalid, we will provide replacement tickets or a full refund.
7. User Conduct
You agree not to:
- • Use the website for any unlawful purpose
- • Attempt to gain unauthorized access to our systems
- • Resell tickets for commercial purposes without authorization
- • Provide false or misleading information
- • Interfere with other users' enjoyment of our services
8. Limitation of Liability
FootballTicketsHub shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.
9. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the website, to understand our practices regarding the collection and use of your personal information.
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the service after changes are posted constitutes acceptance of the modified terms.
11. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
- • Email: legal@footballticketshub.com
- • Phone: +44 20 3808 1000
- • Address: 123 Football Street, London, UK SW1A 1AA
Questions About Our Terms?
Our legal team is available to clarify any questions you may have.